Client and agency support

Support for structured documentation matters

This support page explains how to prepare for intake, what our documentation-focused support can include, and how to organize questions before contacting the team.

Before intake

Collect dates, names, agency or department information, existing correspondence, and a short description of the outcome you are trying to support.

Evidence preparation

Keep original files safe. Create a working folder for copies, screenshots, videos, records, photographs, witness notes, and timeline drafts.

Response expectations

General inquiries are typically reviewed within two business days. Urgent deadlines should be clearly identified in the subject line.

Support topics

  • Complaint preparation workflows
  • Public records request organization
  • Preservation notice preparation
  • Claim-support document packages
  • Agency intake and records-flow support

Not legal representation

Mac Morrison provides legal-support and documentation services. Content on this site is informational and should not be treated as individualized legal advice or the creation of an attorney-client relationship.